Responsible gambling

Responsible Gambling at Elbow River Casino

At Elbow River Casino, we prioritize the well-being and safety of our guests. Our comprehensive responsible gambling measures aim to promote a positive gaming experience while minimizing potential harm.

Self-Exclusion Program
You can enroll in our self-exclusion program, which bars you from casino activities for set periods (six months, one year, or longer). Once excluded, you'll be logged out and prevented from accessing gambling services. Our staff will also refer players to financial and time-based limit advice and encourage breaks or time-outs if gaming stops being enjoyable.

Links to Support Organizations
We provide easy access to support organizations and helplines that offer counseling for gambling-related harm. You can find contact details on our website, in-person at the casino, or through signage throughout the property.

Tools for Responsible Gaming

Deposit Limits: Set a limit on how much you'd like to deposit into your account.
Time-Outs: Take regular breaks from gaming with time-out options.
Self-Exclusion Program: Exclude yourself from all casino activities for set periods.

Recognizing and Managing Risk Signs

If gaming stops being enjoyable, consider taking a break or seeking help.
Set realistic limits on deposits, bets, and session times.
Monitor your financial situation to avoid excessive spending.
Avoid chasing losses by limiting betting amounts.

Support Resources
If you're concerned about your gambling habits or are experiencing problems related to gaming, don't hesitate to seek assistance. Our staff is here to provide support and guidance:

Staff Referrals: Talk to our team members in person for personalized advice.
Support Organizations: Utilize resources from trusted organizations offering counseling services.

Our Commitment
Elbow River Casino remains dedicated to promoting responsible gaming practices within the Alberta market. We strive to maintain an environment where guests feel comfortable, supported, and empowered to make informed choices about their gambling activities.

Please seek help if you're struggling with problem gambling or need additional information on our responsible gambling measures.